Proposed Changes – Written Comments – Rule 021 – Rule 028
In this Bulletin, the AUC invited written comments from interested persons on proposed changes to Rule 021: Settlement System Code Rules (“Rule 021”) and Rule 028: Natural Gas Settlement System Code Rules (“Rule 028”). The proposed changes to Rule 021 and Rule 028 are the result of the consultation undertaken by AUC staff with representatives of wire service providers (including rural electrification associations and municipally-owned utilities), natural gas distributors, load settlement agents, meter data managers, retailers and billing agents, as well as with staff of the Office of the Utilities Consumer Advocate and of the Alberta Electric System Operator.
During the next phase of developing the regulatory framework to implement specified penalties for customer care and billing rules, the AUC will make rules and set specified penalties.
