Bulletin – Code of Conduct
The AUC noted that the Code of Conduct Regulation came into effect on January 1, 2016, and as a result the AUC undertook a consultation with industry to develop a new code of conduct rule.
Section 45(6) of the Code of Conduct Regulation requires the AUC to have new compliance plans approved before January 1, 2017. As a result, the AUC announced that it was directing each distributor, regulated rate provider and affiliated retailer to submit a new code of conduct plan on or before May 31, 2016.
Code of conduct templates are available for applicants to use as guidelines.
The AUC announced that as a result of these consultations, the AUC approved the implementation of Rule 030: Compliance with the Code of Conduct (“Rule 30”) effective April 1, 2016.
